Lastly, connect ChatBot with LiveChat by following this tutorial. If you’ve already integrated ChatBot with Messenger and want to add the LiveChat integration, you need to disconnect ChatBot from Messenger first. Only after that can you add ChatBot to LiveChat. To Integrate ChatBot with both LiveChat and Messenger, you need to add the Facebook Messenger integration on the LiveChat side first. Integrating ChatBot with LiveChat and Messenger So, if you have more than 3 options and you’d like to use the button response, please use the Gallery response where you can add more than one card within one bot response. Your chatbot is ready to connect with your fans!įacebook allows displaying only 3 buttons in the Button bot response type. In this case, you can’t get full control over your chatbot’s behavior and experience.įinally, enter your greeting text. It’ll be repeated until the user’s query matches the phrases that are included in your Story. In other cases, the bot may display the fallback message. If you turn the Get started button off, the welcome interaction will be triggered only if a user types in the input that matches this interaction. You can use this interaction to suggest possible paths for a user by using Buttons or Quick replies and inform them about how your bot can help them. Every user who clicks on this button will see your welcome message. We recommend turning the Get started button on because it improves the conversation flow. This button informs a user about the possibility to connect with your chatbot. Now, decide whether you want to turn the Get started button on or off. Select a chatbot story that you want to add. Now, click on the Connect button to finally add ChatBot to your fan page. Without them, the Facebook Messenger integration won’t work properly. Tick the fan page that you want to add, and click Next. Now, select a fan page or pages you want to connect with ChatBot. Connect ChatBot with Facebook MessengerĬlick on the Connect with Facebook button. Make it easier for your followers and potential customers to connect with you regardless of the time of day. Create a Facebook Messenger chatbot with a few clicks.
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